What is the main focus of the de-escalation process?

The primary focus of the de-escalation process is to reduce the intensity of a conflict. De-escalation techniques are implemented to help calm situations that may be volatile or confrontational, aiming to foster a more constructive dialogue and minimize hostility. By addressing the emotions and tensions in a situation, trained individuals can facilitate a resolution that promotes safety and understanding rather than exacerbating the conflict. This approach is critical in various settings, particularly in youth justice, where maintaining a safe environment is essential for both the individuals involved and the staff.